Required documents for your application
First time application:
- A copy of certificate of company registration
- ID or passport of the legal representative of the company;
- Detailed Business Plan (See the attached guide)
- Template agreement showing the terms and conditions for end-users
- Template of Service Level Agreements showing Quality of Services (QoS) and Quality of Experience (QoE) Metrics
- Consumer complaint handling policy
- Recommendation from the Regulatory Institution (eg. BNR for Finitech; Ministry of Health for e-health services, etc....)