Water Supply Infrastructure Management License(Complex water system)
Water Supply Infrastructure Management License(Simple water system)

Contact Email: jacques.nzitonda@rura.rw, Contact Phone: 250788430046

1
Required documents for your application
First time application:
  • Matriculations (yellow card) for at least one vehicle and two motorcycles owned by the company
  • List of personal protective equipment in possession
  • Health insurance of staffs
  • Technical information about the water source, treatment plants, reservoirs, water distribution systems, pumping stations
  • Schematic diagram information of the water treatment plant(s) & map of the distribution network (if any)
  • Detailed description of the water quality plan including: laboratory, equipment, technology and staff
  • Detailed description of the water quality plan including: Sampling procedures and techniques
  • Detailed description of the water quality plan including: Types of tests to be carried out
  • Policy to protect the water resource
  • A 5 years business plan
  • Detailed information on wages, salaries and other fixed operational expenses
  • RDB Certificate of company Registration or Copy of certified statute in case of a cooperative issued RCA
  • Health and safety policy
  • Customer/Client Service Charter
  • Copies of all relevant contracts, agreements, permits or Memorandum of understanding (if any) with stakeholders you work or intend to work with
  • Service level agreement(if applicable)
  • Tax clearance certified issued by RRA
  • Clearance certificate issued by RSSB
  • Detailed description of water quality plan
Renewal:
  • Matriculations (yellow card) for at least one vehicle and two motorcycles owned by the company
  • List of personal protective equipment in possession
  • Health insurance of staffs
  • A 5 years business plan
  • Detailed information on wages, salaries and other fixed operational expenses
  • RDB Certificate of company Registration or Copy of certified statute in case of a cooperative issued RCA
  • Health and safety policy
  • Customer/Client Service Charter
  • Copies of all relevant contracts, agreements, permits or Memorandum of understanding (if any) with stakeholders you work or intend to work with
  • Annual Report (if applicable)
  • Certified audited accounts(if applicable)
  • Service level agreement(if applicable)
  • Tax clearance certified issued by RRA
  • Clearance certificate issued by RSSB
  • Detailed description of water quality plan
2
Payable fee for the license
First time application:
  • Application fee: 50,000 RWF
  • License fee: Can vary
Renewal:
  • Application fee: Free
  • License fee: Can vary
3
License Validity

Varies

4
Processing time
20
Within 20 days
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